Frequently Asked Questions

Common questions

  • We help with all aspects of mortgages and protection, including support for first-time buyers, home movers, remortgages, life insurance, critical illness cover, and income protection. Whether you're buying a home, remortgaging, or protecting your family's future, we'll help you find the right solution with straightforward, expert advice.

  • Getting started is simple. Give us a call on 07782 222759 or feel free to contact via email: john@johnsavillemortgages.co.uk. Once we receive your enquiry, we'll get in touch to discuss your circumstances, answer any questions, and guide you through the next steps.

  • This service is completely free of charge and built on over a decade of experience in the UK mortgage and financial services industry. Over the years, I’ve helped thousands of individuals, families, and homeowners confidently navigate buying, moving, and remortgaging, as well as putting in place robust financial protection for their future.

    I’m known for providing clear, honest advice, excellent customer service, and consistently strong outcomes for clients.

    The aim is to make the mortgage process as straightforward and stress-free as possible, and to help you feel confident you’re making the right decisions for your circumstances.

  • You can contact me in the way that suits you best.

    Call me on 07782 222759 or email me at: john@johnsavillemortgages.co.uk

    Once you have made contact, I’ll be in touch to confirm and discuss the next steps.

  • No — the mortgage advice service is completely free of charge. There are no broker fees for advice, support, or arranging your mortgage. You’ll receive expert guidance throughout the entire process at no cost, helping you secure the most suitable mortgage and protection options for your circumstances.

First time buyers

  • Most lenders will typically require a deposit of around 5–10%. However, a larger deposit may provide access to a wider range of mortgage options and more competitive rates.

  • Yes – a mortgage broker can compare a range of lenders on your behalf, help improve your chances of approval, and guide you through the entire application process.

  • Timescales can vary, but on average it takes around 2 - 3 months from offer acceptance to completion. Being well prepared from the outset can help ensure a smoother process.


  • An Agreement in Principle is a statement from a lender indicating how much you may be able to borrow. It is often required before making an offer on a property.

  • Yes – there are a number of low-deposit mortgage options available, including schemes such as the 95% Mortgage Guarantee Scheme. We can help you assess what may be suitable for your circumstances.

  • In addition to your deposit, there are a number of upfront costs to consider when buying your first home. These can include solicitor fees, valuation and survey costs, and potentially Stamp Duty depending on the property price. It’s also sensible to budget for moving costs and any initial setup expenses once you’ve completed. I’ll help you understand these costs from the outset so there are no surprises and you can plan with confidence.

Remortgages

  • It’s usually best to review your options around 4–6 months before your current deal ends. This helps you avoid moving onto your lender’s standard variable rate, which is often higher.

  • No. You’re free to switch lenders at the end of your deal. As an independent broker, we compare your current lender against the wider market to find the most suitable option for you.

  • This depends on the product you choose. Some deals include arrangement or valuation fees, while others may offer incentives such as free legal work or cashback. We’ll always explain the true cost clearly so you can make an informed decision.

  • Yes, although early repayment charges may apply. We’ll assess your current deal and the potential savings to see whether switching early is worthwhile.

  • Yes. Many homeowners choose to raise additional funds for home improvements, debt consolidation, or other plans. We’ll help you understand what is affordable and appropriate for your situation.

  • Yes, lenders will review your credit profile as part of the process. However, there are a range of lenders available, including those who consider more complex credit histories.

Home Movers

  • This depends on your income, credit history, and outgoings. Most lenders typically offer around 4–4.5 times your income, although some may go up to 5.5–6 times for higher earners or stronger affordability cases. We’ll assess your full situation to give you a clearer figure.

  • Yes – most people do. The key is careful timing between your sale and purchase, and we’ll help you coordinate the process to keep things running smoothly.

  • Not usually in cash form. The equity in your current property can often be used as your “deposit” for your next home.

  • You may be able to port your existing mortgage to your new property, or you may need a new deal. We’ll compare both options to see what works best for you.

  • Yes – many people do when upsizing. Lenders will reassess your affordability based on your new circumstances.

  • Porting allows you to transfer your existing mortgage to a new property. It can be useful, but it depends on your lender and whether the terms still suit your needs.

Mortgages if you have credit problems

  • Yes — having adverse credit doesn’t mean your mortgage options are closed. Many lenders are still open to helping, including those who specialise in applicants with missed payments, defaults, or CCJs.

  • Adverse credit simply means your credit history isn’t perfect. This could include missed or late payments, defaults, CCJs, IVAs, or even bankruptcy.

  • Not always. Every case is different. Lenders will look at how long ago it happened, the amount involved, and how your credit has been managed since. Some may still be happy to help.

  • This can vary, but a larger deposit is often required — usually around 10–25%, depending on your credit history and when the issues occurred.

  • Yes — small steps can make a big difference. Improving your credit score, reducing debts, and saving a larger deposit can all help strengthen your application.

  • No — and that’s important. Different lenders have different criteria, and some are far more flexible than others when it comes to complex credit histories.

Self employed mortgages

  • Yes. Being self-employed won’t prevent you from getting a mortgage. Lenders will assess your income based on your trading history and overall affordability.

  • Most lenders typically ask for around two years of accounts. However, some may consider applications with just one year, depending on your overall financial profile.


  • This depends on how your business is structured. Company directors are usually assessed on salary and dividends, while sole traders are typically assessed on net profit.

  • Not necessarily. Many lenders still offer mortgages from as little as a 5–10% deposit, subject to your credit profile and affordability assessment.

  • Yes. Many lenders are comfortable with variable income and will typically assess your average earnings over time to determine affordability.

Life Insurance

  • Not always. The cost depends on your individual circumstances, but many people are often surprised at how affordable it can be. We’ll help you explore options that suit your budget and level of cover.

  • This depends on your circumstances, but most people consider their mortgage, household bills, debts, and future family expenses when working out the right level of cover.

  • Yes – many insurers will still offer cover, although the cost and terms may vary depending on your medical history. Specialist options may also be available.

  • Many people choose life insurance to help ensure their mortgage could be paid off and their family are financially protected if the worst were to happen.

Critical Illness Cover

  • Critical illness cover pays out a tax-free lump sum if you’re diagnosed with a serious condition listed in your policy. It’s designed to give you financial support when you need time away from work or help managing unexpected costs.

  • This depends on the insurer. Most policies cover major illnesses such as cancer, heart attack, and stroke, but definitions and included conditions can vary. We help you compare what’s actually included in each policy.

  • It depends on your situation. Many people consider their mortgage, monthly bills, debts, and any costs linked to recovery when deciding on the right level of cover.

  • Yes, in many cases you can. Some insurers may adjust the terms or cost depending on your medical history, and specialist options may be available if needed.

  • They both work differently. Life insurance pays out if you die, while critical illness cover supports you if you’re diagnosed with a serious illness during your lifetime. Many people choose to hold both for wider protection.

  • For many people, yes. It can provide financial breathing space at a difficult time, helping you focus on recovery rather than money worries. Whether it’s right for you depends on your circumstances and priorities.

Income Protection

  • Income protection insurance provides a regular monthly income if you're unable to work due to illness or injury. It helps replace part of your lost earnings, allowing you to continue meeting your financial commitments while you recover.

  • Yes. Income protection can be particularly valuable for self-employed individuals, as they often don't have access to employer sick pay. Policies can be tailored to suit your occupation and income.

  • For many people, yes. If your income stopped tomorrow, it could quickly affect your ability to meet regular financial commitments. Income protection can provide ongoing financial support, helping you maintain stability while you focus on your recovery.

  • Employer sick pay can provide valuable support, but it often only lasts for a limited period. Income protection can help provide ongoing financial security if you're unable to return to work once your sick pay ends.

  • Income protection policies include a deferred period, which is the length of time you wait before payments begin. This can often be tailored to fit around any savings, employer sick pay, or other financial support you may have available.

  • This depends on your income, monthly expenses, and financial commitments. Many people choose a level of cover that would help them continue paying their mortgage, household bills, and everyday living costs if they couldn't work.

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